Direct Auto Insurance

4.5

• (1 reviews)

8030 Bandera Rd Road 6, San Antonio, Texas 78250

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Overview

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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4.5

1 reviews

Quality

4.2

Pricing

4.7

Innovativeness

4.8

Overall

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location has received numerous positive reviews, with many customers praising the friendly and helpful staff, particularly agents such as Laura, Gabrielle, and Omayra. They have been commended for their professionalism, patience, and willingness to explain complex insurance options in a clear and concise manner. Customers have also appreciated the efficient and timely service, with many reporting that they were able to get a quote and sign up for a policy on the same day. While some customers have reported issues with accessing their accounts, these seem to be rare exceptions rather than the norm. Overall, this location appears to be well-run and dedicated to providing excellent customer service. However, there is one issue that has been raised by a few customers: difficulties accessing their accounts, which can be frustrating and time-consuming.