Direct Auto Insurance

4.7

• (1 reviews)

1739 SW Loop 410 Street 405, San Antonio, Texas 78227

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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4.7

1 reviews

Quality

4.8

Pricing

4.3

Overall

4.7

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The business location at Building 1739, SW Loop 410 Street, Suite 405, San Antonio City, offers a convenient location with wheelchair accessible parking and entrance. The service options, including onsite services and online appointments, make it easy for customers to get the help they need. The phone number +12102474105 and web link https://local.directauto.com/texas/san-antonio/1739-sw-loop-410?y_source=1_MTU0NDkzMTgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D are easily accessible, allowing customers to reach out and make appointments.The overall customer satisfaction is high, with a rating of 4.7 out of 5.0. The majority of customers have given 5-star reviews, praising the agents, including Erica Pena, Angela Alcala-Figueroa, and others, for their professionalism, patience, and helpfulness. Many customers have mentioned that the agents were able to resolve their issues and provide great customer service. However, a few customers have given 1-star reviews, citing issues with their policies and customer service.The quality of service is consistently high, with a rating of 4.8 out of 5.0. Customers have praised the agents for being knowledgeable, friendly, and helpful. The online appointments and onsite services have also been praised for their convenience and efficiency.The pricing is a mixed bag, with a rating of 4.3 out of 5.0. Some customers have praised the agents for being able to find them the best rates, while others have mentioned that their rates were not competitive.The innovativeness of the business is also high, with a rating of 4.5 out of 5.0. The business has implemented online appointments and onsite services, making it easy for customers to get the help they need.Overall, the business location at Building 1739, SW Loop 410 Street, Suite 405, San Antonio City, is a well-run operation with high customer satisfaction. The agents are knowledgeable, friendly, and helpful, and the business has implemented convenient services like online appointments and onsite services. However, a few customers have had issues with their policies and customer service, which may be an area for improvement.