This location of Direct Auto Insurance has been a great choice for many customers. With a high overall score of 4.5, it's clear that this business is doing something right. The quality of service is consistently good, with many customers praising the professionalism and helpfulness of the agents. The pricing is also a major advantage, with a score of 5.0 indicating that customers feel they are getting a good deal. While some customers have noted that the business could improve in terms of innovativeness, the overall experience is generally positive. The agents, particularly Cesar and Jayci, have received glowing reviews for their exceptional customer service and ability to find the best deals for their clients. The business is wheelchair accessible, and online appointments are available, making it easy for customers to get the help they need. However, some customers have noted that they had to wait for a while to get their policies processed, which is a minor drawback. Overall, this location of Direct Auto Insurance is a great choice for anyone looking for reliable and affordable insurance services.