Direct Auto Insurance

4.6

• (1 reviews)

12018 Perrin Beitel Street 100, San Antonio, Texas 78217

See All photos

Directions

Call now

Website

Overview

Browse all Direct Auto Insurance locations.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.6

1 reviews

Overall

4.6

Quality

4.1

Pricing

4.9

Innovativeness

4.2

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.6

This Direct Auto Insurance location at Building 12018, Perrin Beitel Street, Suite 100, San Antonio City offers a wide range of insurance services including car insurance, home insurance, and life insurance. With a high rating of 4.6 out of 5 from previous customers, this location seems to provide excellent customer service.The staff at this location are highly knowledgeable and helpful, with many customers praising their professionalism and courtesy. Beauty and Maria, in particular, have received numerous compliments for their exceptional service, with one customer even describing them as "the best thing since sliced bread."The location is also wheelchair accessible, making it easy for everyone to visit and conduct business. Additionally, they offer online appointments, making it convenient for customers to schedule meetings at their preferred time.One of the standout features of this location is their ability to find affordable insurance options for customers. Several customers have reported saving money on their insurance premiums after visiting this location, with one customer even saving $200 a month.However, there have been some issues with customer service, with one customer reporting a poor experience due to a policy mix-up. However, the location has since addressed the issue and provided a resolution.Overall, this Direct Auto Insurance location seems to be a great choice for customers looking for reliable and affordable insurance services. With their knowledgeable staff, convenient location, and ability to find affordable options, they are definitely worth considering.One potential issue that arises is the high number of 1-star reviews, which may indicate some underlying problems with customer service or communication. However, the location has taken steps to address these issues and improve their service.