Disability Services of the Southwest

4.0

• (1 reviews)

6243 I-10 Street . 114, San Antonio, Texas 78201

See All photos

Directions

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.0

1 reviews

Overall

4.0

Quality

3.5

Pricing

5.0

Innovativeness

4.2

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.0

This location, Disability Services of the Southwest, appears to be a non-profit organization providing community services and civic organizations in San Antonio. The building is wheelchair accessible, with a parking lot and entrance designed for people with disabilities. The staff seems to be friendly and professional, as mentioned in some of the client feedbacks. However, there are concerns about the company's handling of protected data and its treatment of employees with disabilities. The old and vulnerable software used to store client data is a significant issue that needs to be addressed.The company has a decent rating of 4.0 based on third-party reviews, but the number of one-star reviews is notable, with several clients expressing dissatisfaction with the company's services. One client experienced difficulties with billing and payment, while another reported a negative experience with the company's management of children's waiver services.The company's response to negative reviews appears to be an attempt to resolve the issue and address the client's concerns. However, the lack of transparency and the reactive approach to issues raised by clients are concerning.The working hours are standard business hours, Monday to Friday from 8:00 AM to 5:00 PM, with no weekend services available. The company's website and phone number are easily accessible, but the physical address is not provided, only the suite number.It is essential for the company to address the issues raised by clients and take proactive steps to improve the quality of its services and employee treatment. With some improvements, this location has the potential to be a valuable resource for the community.