business or service...

San Antonio

Discount Tire

4.5

• (1 reviews)

15703 San Pedro Ave Avenue, Hill Country Village, Texas 78232

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Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Curbside pickup

Appointments recommended

Wheelchair accessible restroom

Debit cards

Gender-neutral restroom

Restroom

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.5

Pricing

4.6

Innovativeness

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This Discount Tire location has received overwhelmingly positive reviews from customers. The staff is described as friendly, professional, and helpful, with many reviewers praising the excellent customer service they received. The store's efficiency and speed in getting customers in and out are also notable, with many reviewers mentioning that they were able to get their tires replaced or repaired quickly.However, there are a few issues that have been raised by some reviewers. Some have mentioned that the store can be busy and that the wait time can be long, although many reviewers have noted that the staff does a good job of managing the wait and keeping customers informed. One reviewer mentioned that the store's online appointment system was not always reliable, leading to long wait times.Overall, the store seems to be doing a good job of providing excellent customer service and efficient service, but there are some areas for improvement in terms of managing wait times and streamlining the appointment process.Some reviewers have also mentioned that the store's prices are competitive, and that they were able to get good deals on tires and other services. The store's selection of tires and other products is also praised by many reviewers, who appreciate the variety of options available.In terms of innovativeness, the store seems to be doing a good job of staying up-to-date with the latest technology and services. Many reviewers have praised the store's use of mobile apps and online platforms to make it easy to schedule appointments and track the status of their service.One issue that was raised by a reviewer is the fact that the store did not properly replace a tire and instead damaged the rim. However, the store's customer service team responded promptly and offered to make things right.Another issue that was raised by a reviewer is that the store's staff was pushy and aggressive in trying to sell them additional services. However, this was an isolated incident and most reviewers have praised the store's staff for being friendly and helpful.Overall, this Discount Tire location seems to be doing a good job of providing excellent customer service and efficient service, but there are some areas for improvement in terms of managing wait times and streamlining the appointment process.