business or service...

San Antonio

Dollar General

2.9

• (1 reviews)

1910 Talley Rd Road, San Antonio, Texas 78253

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Overview

Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store shopping

SNAP/EBT

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Reviews

All our ratings are from genuine customers

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2.9

1 reviews

Overall

2.9

Innovativeness

3.8

Quality

2.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

2.9

This Dollar General store seems to be struggling with its customer service and overall experience. Many customers have reported long lines, understaffing, and unhelpful employees. Some have even mentioned finding expired or spoiled products on the shelves. While the store has a wide range of products, it's clear that the staff could benefit from some additional training to better assist customers. On the plus side, the store is conveniently located and has extended hours, making it a great option for those who need to make a quick stop. However, the issues with customer service and product quality are too frequent to ignore, and the store's overall rating suffers as a result.The store's cleanliness and organization are also a concern, with some customers reporting that the store looks "trashy" and "unorganized." It's clear that the staff could do a better job of keeping the store tidy and well-stocked. Additionally, some customers have reported issues with the self-checkout machines, which can be frustrating for those who rely on them.Despite these issues, some customers have reported having a positive experience at the store, citing friendly and helpful employees. However, these positive experiences are not enough to outweigh the negative comments and concerns.One major issue that stands out is the lack of consistency in the store's operations. Some customers have reported finding expired or spoiled products, while others have reported finding nothing but empty shelves. This inconsistency suggests that the store is not doing a good job of managing its inventory or training its staff.Overall, this Dollar General store has a lot of potential, but it needs to work on its customer service, product quality, and cleanliness to meet the expectations of its customers.