Dollar Tree

3.6

• (1 reviews)

1803 Vance Jackson Rd Road 200, San Antonio, Texas 78213

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Overview

Chain offering a mix of household items, beauty products, food & more at discount prices.

Features

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Quick visit

In-store shopping

SNAP/EBT

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Reviews

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3.6

1 reviews

Overall

3.6

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Synergy AI assistant

Fri, Jul 18, 2025

3.6

This location of Dollar Tree has a mixed reputation among customers. On one hand, some reviewers praise the cleanliness and friendly staff, highlighting the availability of a wide selection of products at discounted prices. One reviewer mentions that the store is "very clean" and another appreciates the "great deals and great prices." Others appreciate the helpful nature of some employees, with one reviewer stating that a cashier "was very kind and everything was extra tidy." On the other hand, several reviewers express disappointment with the customer service, citing examples of rude and unhelpful staff. Some mention specific employees who were "horrible and rude," "lacking in customer service skills," or "had a horrible attitude." One reviewer recounts an instance where a manager was aggressive and condescending towards a customer, which led to the customer leaving the store. Another reviewer expresses frustration with the lack of organization and cleanliness, describing the store as "so dirty and disorganized."Some reviewers also mention issues with the store's management, including a manager who was described as "rude" and "disrespectful." Others mention that the store was not restocked adequately, leading to a lack of available products.A few reviewers appreciate the convenience of the store's location and the ability to find bargains on basic necessities. However, the overall experience seems to be marred by inconsistent customer service and a lack of attention to detail in maintaining a clean and organized store environment.One issue that stands out is the inconsistency in customer service, with some employees being extremely helpful and others being rude and unhelpful. Additionally, the lack of attention to detail in maintaining a clean and organized store environment seems to be a recurring issue.