Donald D. Bacon, MD

3.9

• (1 reviews)

1202 E Sonterra Blvd Boulevard 101, San Antonio, Texas 78258

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Pricing

5.0

Quality

3.1

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

This business location is a physician's office, specifically specializing in pain management. The address is Building 1202, E Sonterra Blvd Boulevard, Suite 101, in San Antonio. Patients can contact the office by phone at +12105461410.The business features appointments recommended, a restroom, wheelchair-accessible entrance, parking lot, and restroom. The working hours are Monday through Friday, from 8:00 am to 5:00 pm, with no operating hours on Saturday or Sunday.The office is affiliated with Donald D. Bacon, MD, and has received a 3.5-star rating from third-party sources. However, the majority of reviews are from satisfied patients, praising Dr. Bacon's expertise and kindness. Some patients have reported positive experiences, highlighting Dr. Bacon's thoroughness and genuine care. However, there have been complaints about the office staff, particularly the office manager, Norma Santana, who has been described as cruel and non-caring.One patient noted that Dr. Bacon has been a great doctor for over 20 years, but the office has undergone significant changes since he joined a new practice. This has led to issues with the staff and treatment.In terms of pricing, the office appears to have reasonable costs, with some patients noting that their insurance invoices were accurately processed.The innovativeness of the business is not assessed due to insufficient information.It is essential to address the issue of the office staff, particularly the office manager, to provide better service to patients. Additionally, maintaining open communication with patients regarding treatment and scheduling is crucial for a positive experience.Overall, the business location seems to have a mix of positive and negative aspects, with some patients praising Dr. Bacon's expertise and others complaining about the office staff.