San Antonio
Dr. Alexander Mora
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
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This location has a disappointing overall experience, which is reflected in the low overall score. The clinic is located at Building 207, SW Military Dr Drive, San Antonio City, and has a phone number of +12109222999. The working hours are from 9 am to 5 pm, Monday to Friday. However, the quality of service is a major concern, with many clients expressing frustration with the staff's behavior and lack of professionalism. The receptionist, Letty, has been particularly problematic, with clients reporting being hung up on and left on hold for extended periods of time. The clinic's ability to provide timely care and communicate with patients effectively is severely lacking.Several clients have reported issues with getting appointments, being left on hold, and receiving poor treatment from the staff. Some have even mentioned being belittled and made to feel uncomfortable during their visits. The clinic's lack of a clear phone number and email contact information has also made it difficult for clients to reach out and get their questions answered.Despite some positive reviews, the majority of clients have had a negative experience at this clinic. It's essential to address the issues with the staff and improve communication with patients to provide better quality service. The clinic's ability to innovate and adapt to clients' needs is also lacking, with many clients expressing frustration with the clinic's rigid and unaccommodating approach.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Other Medics
Internist
Practitioner service location
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