The location has mixed reviews, with some customers expressing satisfaction with the services and others expressing disappointment. The office is clean and well-maintained, as noted by some reviewers. The staff is professional and courteous, but some reviewers have reported experiences with unprofessional behavior. The dentist, Dr. Carlos Freymann III, DDS, has received praise for his professionalism and skill, but some reviewers have reported issues with his treatment and billing practices. Some reviewers have experienced long wait times and difficulty with scheduling appointments, which may be due to the office's policy of requiring appointments. However, the office's wheelchair accessibility and amenities are notable positives. Overall, the location has some room for improvement in terms of customer service and communication. Reviewers have noted inconsistent treatment and communication, with some experiencing delays in receiving dental work and others being treated rudely by staff. The office's billing practices have also been called into question, with some reviewers reporting being charged for services that were not provided. The location has made efforts to accommodate customers with disabilities, with wheelchair-accessible restrooms, parking, and entrances.