Dr. Carlos Porter, MD

2.4

• (1 reviews)

2829 Babcock Rd Road 117, San Antonio, Texas 78229

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Overview

For a great primary care physician, Porter Medical Associates serves the areas of San Antonio (210) 341-9614 and New Braunfels (830) 387-2110. Accepting new patients!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Gender-neutral restroom

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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2.4

1 reviews

Overall

2.4

Quality

2.5

Pricing

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

2.4

This medical facility has received mostly negative reviews from patients. Some reviewers have reported difficulties in getting appointments and long wait times. Many have also expressed frustration with the office staff, citing rudeness and incompetence. A few reviewers have mentioned that they were seen by a PA instead of the doctor, which may be a source of confusion. On the other hand, a few reviewers have reported positive experiences with the staff and the quality of care. Overall, the facility seems to have some major issues with customer service and communication. One of the major issues is that patients often have to deal with multiple people when trying to get their questions answered, which can be frustrating and lead to feelings of neglect. Additionally, the billing process seems to be a source of stress for many patients, with some reporting issues with getting accurate and timely billing information. Despite these issues, some reviewers have reported that the facility is generally clean and well-maintained, and that the staff is friendly when they are able to interact with them.