This business is a well-established pain management clinic with a strong reputation. The clinic is run by Dr. Darius Zagunis, MD, who has a good bedside manner and is knowledgeable in his field. The staff is generally friendly and accommodating, with some employees, like Marlene and Ronnie, standing out for their exceptional service.The clinic's amenities are limited, but they do have a wheelchair-accessible restroom, parking lot, and entrance, making it easy for patients with mobility issues to access the clinic. The planning is straightforward, with appointments recommended, and the working hours are standard, with extended hours on some days.While some patients have had issues with the clinic's staff, particularly with phone calls and messages not being returned, this seems to be the exception rather than the rule. Many patients have had excellent experiences with the clinic, citing Dr. Zagunis's expertise and the clinic's caring atmosphere as major strengths.One issue that has been raised by some patients is the clinic's handling of follow-up appointments and medication refills. In some cases, patients have reported difficulty getting in touch with the clinic or receiving the correct medication, which can be frustrating and concerning, especially for patients with chronic pain.Overall, the clinic's strong reputation and excellent staff make it a good choice for patients seeking pain management services. However, patients should be aware of the potential for communication breakdowns and be prepared to advocate for themselves if needed.