This pediatrician's office has received a mix of positive and negative reviews. Some reviewers have praised Dr. David Ross for being a great doctor with the kids and being worth the wait. They appreciate his ability to make them feel comfortable and his excellent bedside manner. However, some reviewers have expressed disappointment with the front receptionist's behavior, describing them as rude and unhelpful. There have been complaints about the wait times, with some reviewers saying they had to wait for hours, while others reported being treated with disrespect by the office staff. One reviewer mentioned that the office seems to be unorganized, particularly when it comes to informing patients about needed shots. Despite these issues, some reviewers have praised the office for being wheelchair accessible and having a convenient location. However, the overall impression is that the office has room for improvement in terms of customer service and communication. The highlight of this office is the quality of care provided by Dr. Ross, which is a significant plus.