San Antonio
Dr. Giancarlo R. Ferruzzi, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Overall
Innovativeness
Quality
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The business is a psychiatric clinic located in San Antonio, Texas, with a team led by Dr. Giancarlo R. Ferruzzi, MD. The clinic's accessibility features are a major plus, with wheelchair-accessible restrooms, parking, and entrance. However, the clinic's overall quality and innovativeness are marred by inconsistent patient experiences. While some patients have reported feeling heard and understood by Dr. Ferruzzi, others have expressed frustration with the clinic's office staff, citing rudeness and a lack of professionalism. One patient's experience with Dr. Ferruzzi's diagnosis and treatment was particularly concerning, as they felt that he failed to consider the potential impact of stimulant medication on their behavior. Despite this, the clinic's pricing is generally competitive, and the overall rating suggests a decent, if not outstanding, experience for most patients. However, the negative reviews highlight the need for the clinic to address its customer service issues and ensure that patients feel valued and respected throughout their treatment process. The clinic's failure to accept insurance and the occasional difficulty in getting a call back from the clinic are also notable concerns. Overall, the clinic shows potential, but it must prioritize patient satisfaction and service to truly excel.
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Categories
Medical Service
Psychiatry
Psychiatrist
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