Dr.Guillermo A. Reyes, M.D.

3.4

• (1 reviews)

8093 Eckhert Rd Road, San Antonio, Texas 78240

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Appointments recommended

Appointment required

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Reviews

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3.4

1 reviews

Quality

3.3

Pricing

4.2

Overall

3.4

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Synergy AI assistant

Fri, Jul 18, 2025

3.4

This cardiologist's office has a decent reputation, but it seems like quality of care is a mixed bag. Some patients have had great experiences with Dr. Reyes, who is described as caring, honest, and blunt. He has a good bedside manner and takes the time to explain treatment plans to patients. The staff is also friendly and accommodating, with some patients praising the office's amenities and accessibility features.However, there are also some major red flags. Several patients have reported being subjected to condescending treatment by the office staff, including one patient who was shamed by a nurse for being unable to afford a doctor's visit. Others have reported being overcharged for services or experiencing billing errors.The office's planning and appointment policies also seem to be a source of frustration for some patients. While appointments are recommended, some patients have reported waiting long periods of time for their appointments to be scheduled or for tests to be performed.One of the biggest concerns is the office's lack of transparency and accountability. Several patients have reported being left in the dark about test results or being given unclear or confusing information about their treatment plans. This lack of communication has led to some patients feeling stressed and anxious about their care.Overall, while Dr. Reyes and his office have some great qualities, there are also some significant issues that need to be addressed. Until these problems are resolved, patients may want to consider seeking care elsewhere.It's worth noting that the office's billing practices seem to be a major issue, with several patients reporting overcharging and billing errors. One patient even reported being sent to collections for a minor charge of $42.