San Antonio
Dr. Jennifer N. Reynard, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Innovativeness
Overall
Quality
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This pediatrician's office has a strong team led by Dr. Jennifer N. Reynard, MD. Clients praise her patience and kindness, which makes their children feel comfortable. The staff, including nurses and front desk personnel, are generally kind and nice. However, there have been some issues with the billing department, which seems to lack accountability and professionalism. One client experienced a frustrating situation where the billing department failed to properly process paperwork, leading to missed appointments and confusion. The team's inability to communicate effectively and take responsibility for their mistakes is a significant drawback. Despite this, the office's wheelchair accessibility and amenities make it convenient for families. Overall, the office has its strengths and weaknesses, and potential clients should be aware of the potential issues with the billing department.
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Categories
Medical Service
Pediatricians
Pediatrician
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