San Antonio
Dr. Joel Pena, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Innovativeness
Overall
Quality
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This location seems to be a reliable and trustworthy medical facility, catering to patients' needs with a high level of professionalism. The doctor, Dr. Joel Pena, has received praise for being down-to-earth, knowledgeable, efficient, and kind. Many patients have expressed their appreciation for the doctor's bedside manner, taking the time to explain medical information in a clear and concise manner. The staff is also described as friendly, welcoming, and helpful. However, some patients have reported issues with the receptionist's attitude, which may indicate a potential problem area that needs attention. Overall, the facility seems to provide high-quality care, but it's essential to address the concerns raised by some patients to maintain a positive reputation. Despite some issues, the facility's working hours and amenities seem to be satisfactory, with a wheelchair-accessible entrance, parking lot, and restroom. The phone number and address are easily accessible, making it convenient for patients to get in touch or visit. One patient's negative experience with the doctor's behavior, where he was dismissive and rude, highlights the importance of ensuring that all staff members, including the doctor, maintain a professional and respectful attitude towards patients. The facility's co-branding with Dr. Joel Pena, MD, suggests a commitment to providing top-notch care, and the keywords "internist" reinforce this notion. The overall rating of 4.3 suggests a positive experience for most patients, but it's essential to acknowledge and address the concerns raised to ensure continued excellence.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Other Medics
Internist
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