San Antonio
Dr. John E. Dickson, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
Pricing
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The business location seems to have a mixed reputation among its patients. The rating indicates a somewhat average experience. The office is easy to access and has modern amenities such as a restroom and wheelchair accessibility. The working hours are regular, with Monday to Friday appointments from 8:00 AM to 5:00 PM.The biggest issue with the office seems to be with the front desk staff, who are often unprofessional and unresponsive to patients' needs. There are multiple instances of patients being left on hold for extended periods, not receiving calls back, or being treated rudely. This is a major concern, as it can lead to frustration and distrust among patients.Despite these issues, the doctors at the office, particularly Dr. Dickson, seem to be well-regarded by their patients. They are described as caring, professional, and attentive to their patients' needs. The office's inability to manage its front desk staff effectively is a major hindrance to its overall quality.In terms of pricing, it seems that the office charges reasonably for its services, which is a positive aspect. However, this does not make up for the poor customer service experienced by many patients.The office could benefit from implementing a more efficient system for handling phone calls and appointments, as well as providing better training for its front desk staff. With these improvements, the office could potentially improve its overall quality and reputation.
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Categories
Medical Service
Other Medics
Internist
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