San Antonio
Dr. Josue Molina
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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This pediatrician's office is located in a convenient spot and has wheelchair accessible facilities, which is great for families with mobility issues. The staff is generally friendly and helpful, as evident from the many positive reviews. Dr. Josue Molina, the co-branded physician, has been praised by multiple patients for being kind, professional, and thorough in his care. Some reviewers have noted that he takes the time to listen to their concerns and is bilingual, which is a plus for many families.However, there are a few issues that have been raised by some patients. Some have noted long wait times, with one reviewer saying they had to wait almost two hours past their scheduled appointment time. Another reviewer mentioned that the office doesn't accept certain insurance plans, which can be a significant issue for families.Additionally, the office has been criticized for its customer service and support. One reviewer felt that the staff was unhelpful and sent them to a call center instead of addressing their concerns directly. Another reviewer had a bad experience with the registration process, saying it was like "hell."Despite these issues, many reviewers have praised the office for its cleanliness, professionalism, and expertise. One reviewer noted that Dr. Molina is always available to answer questions and is willing to go the extra mile to help his patients. Overall, this pediatrician's office seems to be a solid choice for families in the area, but may require some patience and flexibility to navigate the occasional issue.
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Categories
Medical Service
Pediatricians
Pediatrician
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