San Antonio
Dr. Keisha Loftin
7.86
7.86
Overview
At Lumina Wellness Center Medical Spa, our mission is to be a leading provider of personalized and innovative health, wellness, and aesthetic services in San Antonio TX and surrounding areas.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Free parking lot
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
On-site parking
Identifies as Black-owned
Identifies as Black-owned
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Overall
Innovativeness
Quality
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This business stands out for its exceptional quality of care, as evident from the overwhelmingly positive reviews from clients. Dr. Loftin and her team are described as kind, patient, and professional, making patients feel at ease and valued. The doctor's expertise and bedside manner are particularly highlighted, with several clients expressing gratitude for her care during childbirth and other gynecological procedures.The business also deserves praise for its commitment to inclusivity, as it identifies as women-owned and Black-owned, making it a welcoming space for marginalized communities. Additionally, the wheelchair-accessible facilities and free parking lot make it an accessible destination for patients with mobility needs.While there are no major complaints about the quality of care, some clients have expressed frustration with the staff's communication and billing practices. One client reported receiving surprise bills and experiencing difficulties with scheduling and rescheduling appointments. Another client mentioned that the staff was unfriendly and unapologetic about running behind schedule.However, these issues seem to be isolated incidents, and the overall feedback suggests that Dr. Loftin and her team are dedicated to providing exceptional care and service.
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Hours
Closed
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