business or service...

San Antonio

Dr. Keisha Loftin

4.4

• (1 reviews)

8257 Fredericksburg Rd Road, San Antonio, Texas 78229

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Overview

At Lumina Wellness Center Medical Spa, our mission is to be a leading provider of personalized and innovative health, wellness, and aesthetic services in San Antonio TX and surrounding areas.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Identifies as women-owned

Appointment required

Free parking lot

Wheelchair accessible seating

Appointments recommended

On-site parking

Identifies as women-owned

Wheelchair accessible restroom

Identifies as Black-owned

Gender-neutral restroom

Restroom

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Innovativeness

4.4

Quality

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This business stands out for its exceptional quality of care, as evident from the overwhelmingly positive reviews from clients. Dr. Loftin and her team are described as kind, patient, and professional, making patients feel at ease and valued. The doctor's expertise and bedside manner are particularly highlighted, with several clients expressing gratitude for her care during childbirth and other gynecological procedures.The business also deserves praise for its commitment to inclusivity, as it identifies as women-owned and Black-owned, making it a welcoming space for marginalized communities. Additionally, the wheelchair-accessible facilities and free parking lot make it an accessible destination for patients with mobility needs.While there are no major complaints about the quality of care, some clients have expressed frustration with the staff's communication and billing practices. One client reported receiving surprise bills and experiencing difficulties with scheduling and rescheduling appointments. Another client mentioned that the staff was unfriendly and unapologetic about running behind schedule.However, these issues seem to be isolated incidents, and the overall feedback suggests that Dr. Loftin and her team are dedicated to providing exceptional care and service.