This pediatrician's office in San Antonio is known for its friendly and caring staff, with Dr. Kelly Basaldua being a standout for her bedside manner and ability to explain complex medical information to parents. The office is wheelchair accessible, with a convenient location and appointment availability. Many clients have praised the office's cleanliness and quick communication options.However, one notable issue is the practice's seeming refusal to accept new or previous patients, as mentioned in a one-star review. This has left some parents feeling frustrated and saddening, with some even suggesting that the healthcare system in San Antonio is rigged against those who cannot afford adequate care.Despite this, the office has an overall high rating from clients, with many praising Dr. Basaldua's professionalism and the office's willingness to work with patients to provide the best care possible. The staff is also highly courteous, and the office is easy to reach with convenient communication options. Overall, this pediatrician's office is a great choice for families in San Antonio, but be aware of the practice's policies regarding new patients.