San Antonio
Dr. Leticia A. Cerda, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The business is located at Building 1202, W Bitters Rd Road, House 4, San Antonio City. The overall quality of service is somewhat average. Patients have reported mixed experiences, with some praising Dr. Cerda's bedside manner and willingness to listen, while others have experienced long wait times, poor communication, and unprofessional behavior from staff. The doctor seems to be caring and interested in patients' well-being, as seen in the 5-star reviews. However, the lack of empathy and understanding displayed in some of the negative reviews is concerning. The pricing seems to be reasonable, but some patients have complained about being charged for services they didn't receive. The business is not particularly innovative, sticking to traditional practices. The office is wheelchair accessible, which is a positive aspect. Overall, the business has room for improvement in terms of customer service and communication. One major issue stands out: some patients have reported being treated unprofessionally and with disrespect by the staff, which is unacceptable in a medical setting. This issue affects not only the patients' experience but also their trust in the doctor and the practice as a whole.
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