The office of Dr. Mark A. Rodriguez, MD, is a well-established family practice in Live Oak City. It has been a trusted healthcare provider for many patients for over two decades. The staff is welcoming and caring, making patients feel comfortable from the moment they walk in. The office has a wheelchair-accessible parking lot and entrance, making it easily accessible for people with disabilities.However, there have been some issues with the office staff being unprofessional and incompetent. One patient had a problem with incorrect coding of appointments and prescription refills, resulting in a significant charge to their insurance. Another patient felt bullied out of care when they were informed that they could no longer see Dr. Rodriguez unless they paid a membership fee.Despite these issues, the office has received overwhelmingly positive reviews from patients who appreciate the quality of care and the doctor's ability to listen and diagnose effectively. Some patients have been seeing Dr. Rodriguez for over 20 years and have been satisfied with the care they have received.The office is wheelchair accessible, and patients appreciate the cleanliness and organization of the facility. However, the high cost of the MDVIP concierge model has been a drawback for some patients, who feel that it has changed the doctor-patient relationship and made it less accessible to those who cannot afford it.Overall, the office of Dr. Mark A. Rodriguez, MD, is a reliable and caring healthcare provider, but it is essential to be aware of the potential issues with the office staff and the high cost of the MDVIP model.