The medical facility at 8518 Culebra Rd Road, Suite 107, San Antonio City appears to have some issues with its services. The overall rating is mediocre, reflecting a mixed experience for patients. The quality of care seems to be a concern, with some patients expressing dissatisfaction with the treatment they received. While the facility's wheelchair accessibility is a positive feature, it's unclear how the staff and doctors interact with patients. Some patients have reported difficulty in scheduling appointments and getting referrals, which can be frustrating. On the other hand, some patients have had positive experiences with the doctors and staff, praising their bedside manner and attention to their needs. Unfortunately, the lack of information about pricing makes it difficult to assess this aspect of the facility's services. The facility's innovativeness is also unclear, as there is no information available about new or cutting-edge treatments offered. Overall, the facility has room for improvement, particularly in terms of quality and accessibility.It seems that the doctor, Dr. Nishi Thakur, has a mixed reputation among patients. Some patients have reported feeling heard and educated by her, while others have described her as rude and uninterested in their concerns. The staff, including the nurse practitioner, have also received mixed reviews. While some patients have praised their professionalism and care, others have reported being treated poorly and having difficulty scheduling appointments. One patient even went so far as to report that the doctor was "heartless" and only interested in making money. It's worth noting that the facility's website and online presence are not well-developed, which may contribute to some of the issues patients have reported. Overall, the facility seems to have some room for improvement, particularly in terms of communication and patient care.