The location has a clear struggle with customer service, with many reviewers mentioning difficulties in scheduling appointments, long wait times, and unresponsive phone staff. The clinic's hours of operation are limited, with only three days a week open, which may contribute to the difficulties in getting an appointment. On the positive side, some reviewers have praised the care provided by Dr. Garza, describing her as caring and attentive. However, these positive comments are few and far between, suggesting that the clinic's service issues may be a major concern for many potential patients. The issue of limited hours and unresponsive staff appears to be a major problem, with many reviewers expressing frustration and disappointment with their experiences.