This medical practice has a good reputation, with many patients praising Dr. Wong's professionalism, kindness, and expertise. The doctor is attentive, explains things clearly, and takes the time to understand patients' concerns. Some patients appreciate the affordable prices, especially for those without insurance. However, there are also complaints about the staff's behavior, with some patients describing them as rude, unprofessional, and lacking good manners. In some cases, patients felt disrespected or dismissed, which led to a negative experience. The practice's wait times can also be long, which may be frustrating for some patients. One patient even mentioned that the staff's behavior was a significant turn-off, causing them to decide against returning. Despite these issues, the overall rating remains moderate due to the positive feedback about Dr. Wong. It is worth noting that some patients appreciate the practice's efforts to accommodate patients with language barriers, such as having a translator present.