San Antonio
Dr. Teofilo R. Sanchez III, MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Pricing
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Quality
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This business location has its pros and cons. The quality of medical care provided by Dr. Teofilo R. Sanchez III, MD and his team, especially Dr. Logan, is very high. Clients have reported positive experiences, such as effective treatment for chronic pain, PTSD, insomnia, depression, and other health issues. However, there are also some issues with communication and accessibility.There have been multiple complaints about the lack of response to phone calls, which is essential for primary care physicians. Several clients have reported leaving voicemails and messages that were never returned, leading to frustration and a search for alternative medical practices. This suggests a need for improvement in communication and patient engagement.Despite the issues, the business has some positive features. The office is wheelchair accessible, with accessible restrooms, parking lots, and entrances. The staff seems to be friendly and makes clients feel like family, as reported by one client.One of the notable issues is the lack of follow-through on patient concerns and unreturned phone calls, which has resulted in billing problems and wasted time for clients. This is a major concern for a primary care practice where timely communication is crucial.Overall, the business has the potential to provide high-quality medical care, but it needs to address its communication and accessibility issues to better serve its clients.
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Categories
Medical Service
Physicians
Family practice physician
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