San Antonio
Dr. Waseem Ansari
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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Reviewing the ophthalmology and surgery services at Retina TX, we find a well-equipped facility with Dr. Waseem Ansari at the helm. While the team's expertise in eye care is evident, there's room for improvement. The appointment process requires advance planning, and the availability of a restroom, wheelchair-accessible parking lot, and entrance make the location more accessible to patients with mobility issues. However, some clients have expressed dissatisfaction with the staff's attitude and communication.One major concern that has been raised is the billing process, with some patients experiencing issues with payment agreements and unauthorized deductions from their bank accounts. This lack of transparency and accountability has left some patients feeling taken advantage of and stressed.On the other hand, several clients have reported positive experiences with Dr. Ansari's professionalism and thoroughness, as well as the courteous and helpful staff. Appointments are available relatively quickly, and the location is well-equipped to handle various eye care needs.To improve their overall service, the team at Retina TX should focus on streamlining their billing process, ensuring clear communication with patients, and addressing any concerns or issues promptly. By doing so, they can maintain a high level of quality care and build trust with their clients.
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Categories
Medical Service
Ophthalmology
Surgery
Surgeon
Ophthalmologist
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