Dr. William C. Weise, MD

1.9

• (1 reviews)

9150 Huebner Rd Road, suite 240, San Antonio, Texas 78240

9.32

9150 Huebner Rd Road, suite 240, San Antonio, Texas 78240

9.32

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Appointments recommended

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1.9

1 reviews

Overall

1.9

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Synergy AI assistant

Fri, Jul 18, 2025

1.9

This pediatrician's office has some serious issues that need to be addressed. With a relatively low overall score of 2.4, it's clear that many patients have had a poor experience here. One major issue is the extremely long wait times, with many patients reporting waits of over an hour or even two hours to be seen. This is unacceptable and can be frustrating for parents and children alike.The quality of care also seems to be a concern, with many patients reporting rude and unhelpful staff, particularly at the front desk. Some patients have even reported being sent to voicemail repeatedly, only to be disconnected or ignored. This kind of customer service is unprofessional and can make patients feel like they're not being taken seriously.Pricing seems to be one area where this office shines, with a perfect score of 5.0. However, this is likely not enough to make up for the many other issues that patients are experiencing.In terms of innovativeness, this office falls short, with a score of. It's unclear what kind of efforts are being made to improve the patient experience or stay up-to-date with the latest medical advancements.One major issue that stands out is the lack of communication and follow-through with patients. Many patients have reported not receiving their prescribed medication, or having to fight to get a simple issue resolved. This lack of communication can lead to feelings of frustration and mistrust, and can ultimately drive patients away from the office.Overall, this pediatrician's office needs to take a hard look at its customer service and quality of care. With some serious changes, it's possible that this office could turn things around and become a more positive experience for patients. However, as it stands, it's clear that this office has a long way to go.