Dr. William Thomas Gonzaba, MD, MHA

4.7

• (1 reviews)

720 Pleasanton Rd Road, San Antonio, Texas 78214

See All photos

Directions

Call now

Website

Overview

Gonzaba Medical Group offers a wide range of services including primary care, specialty care, urgent care, physical medicine, imaging services, palliative care and managed care at seven convenient locations throughout San Antonio.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.7

1 reviews

Quality

4.9

Innovativeness

4.5

Overall

4.7

Pricing

4.7

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.7

This location is a well-established and respected medical practice in San Antonio. The high overall score is a testament to the quality of care and service provided by the staff and physicians. The quality of care is exceptional, with most patients expressing satisfaction with the attention and concern shown by Dr. Gonzaba and his team. Pricing is also considered reasonable, although some patients may have had issues with medication prescriptions being called in.The wait times are typically short, with many patients being seen within a few minutes of their scheduled appointment time. The staff is friendly and welcoming, making patients feel like family. Dr. Gonzaba is highly regarded for his compassion and thoroughness in explaining lab results and health history.However, there have been some issues with patient referrals and medication prescriptions, as highlighted by a patient who had a negative experience with a referral not being made despite multiple attempts. Another patient had an issue with a prescription not being called in by the staff at one of the locations.Overall, this location is a great option for those seeking quality medical care and a patient-centered approach. However, it's essential to be aware of the potential issues with referrals and medication prescriptions, which can be resolved by communicating directly with the staff and physicians.It's worth noting that the location has made efforts to improve its services, including implementing a process for patients to reach out to the Patient Experience Department for concerns. This suggests that the practice is committed to continuous improvement and addressing patient feedback.