San Antonio
Dunkin'
13.37
13.37
Overview
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Great coffee
Great dessert
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Coffee
Vegetarian options
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Delivery
Comfort food
Late-night food
Brunch
Lunch
Free street parking
Great tea selection
Onsite services
Quick bite
Casual
Good for kids
Breakfast
Dogs allowed outside
Drive-through
Breakfast
Curbside pickup
Good for working on laptop
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Overall
Quality
Pricing
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This location of Dunkin' Donuts seems to be a typical representative of the brand, with a mix of positive and negative experiences. The overall score is decent, but not outstanding. The quality of food and drinks is generally good, but there are some inconsistencies, as evidenced by the complaints about cold donuts and poor service. The pricing is reasonable, but some customers feel that it's a bit steep for the quality they receive.One of the major issues with this location is the inconsistent service. Some customers have had great experiences with friendly and attentive staff, while others have been met with rudeness and disdain. This is a problem that needs to be addressed, as it can make or break a customer's experience.Despite the issues, there are some bright spots. The location is convenient, with a free parking lot and a casual atmosphere. The staff is generally friendly, and some customers have had great experiences with specific employees, like Cindy and Justin. The menu is diverse, with a range of options for breakfast, lunch, and snacks.However, there are some concerns about the cleanliness and organization of the location. Some customers have reported seeing flies on the donuts and finding dirty fans near the food display. This is not a good look for a fast-food establishment, and it's something that needs to be addressed.Overall, this location of Dunkin' Donuts is a decent option for those in the area, but it needs to work on its service and cleanliness to become a top choice.
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