This location seems to have some issues with customer satisfaction. Although the business has a decent physical location, the services offered by the owner may not meet the expectations of clients. There have been some complaints about the quality of vehicles sold, with one client alleging that they were sold a non-working vehicle. The owner's response to this issue was defensive and unapologetic, which may suggest a lack of commitment to customer satisfaction.The pricing of the vehicles may be competitive, but this does not seem to be enough to outweigh the concerns about the quality of the vehicles being sold. There is no information available about the innovativeness of the business, which may be a result of a lack of investment in new ideas or technologies.One major issue that stands out is the problem with the quality of vehicles being sold. This has resulted in at least one client feeling misled and taken advantage of. The owner's response to this issue has not done much to alleviate these concerns, and it is clear that the business needs to focus on improving the quality of the vehicles being sold.