San Antonio
El Pollo Loco
Overview
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Features
Delivery
Restroom
Counter service
Debit cards
College students
Lunch
Healthy options
Drive-through
Wheelchair accessible restroom
Kids' menu
Fast service
Dinner
Catering
Quick bite
Dinner
Wheelchair accessible seating
Takeout
Food
Free parking lot
Solo dining
Good for kids
Small plates
Lunch
No-contact delivery
Family-friendly
Wheelchair accessible entrance
Dine-in
Seating
Wheelchair accessible parking lot
Dessert
Free street parking
High chairs
Casual
Tourists
Credit cards
Onsite services
Parking
Late-night food
Comfort food
Groups
NFC mobile payments
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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The business is located in a convenient area with ample parking options, including free street parking and a free parking lot. The atmosphere is casual and suitable for various crowds, including tourists, groups, families, and college students. The staff is often friendly and helpful, with some employees, such as Juan, standing out for their exceptional customer service. However, there have been instances where the service was slow or the staff was not attentive.Some customers have expressed disappointment with the quality of the food, citing issues with dry chicken, lukewarm temperature, and overpriced portion sizes. Others have praised the flavors and freshness of the food, particularly the grilled chicken. The restaurant's interior is clean, but some areas can be dirty or messy, and there have been reports of flies present.The business has a strong presence in the community, with many customers appreciating the restaurant's late-night hours, catering options, and quick service. However, there have been complaints about the lack of certain menu items, inconsistent portion sizes, and unprofessional behavior from some staff members.Overall, the business has a solid reputation, with a majority of customers expressing satisfaction with their experiences. However, it is essential for the business to address the concerns and issues raised by some customers to maintain a high level of quality and service.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Restaurants & Catering
Restaurants
Fast Food
Catering
Mexican Restaurants
Fast food restaurant
Mexican restaurant
Chicken restaurant
Caterer
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