business or service...

San Antonio

El Pollo Loco

3.7

• (1 reviews)

9350 Culebra Rd Road, San Antonio, Texas 78251

11.22

9350 Culebra Rd Road, San Antonio, Texas 78251

11.22

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Directions

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Website

Overview

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Food

Healthy options

Small plates

Dinner

Dessert

Seating

Restroom

Family-friendly

Groups

Tourists

High chairs

Free parking lot

Parking

Delivery

Lunch

Comfort food

Late-night food

Lunch

Free street parking

Catering

Kids' menu

Onsite services

Fast service

Quick bite

Casual

Good for kids

Drive-through

No-contact delivery

Counter service

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Quality

3.6

Overall

3.7

Innovativeness

4.2

Pricing

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This location of El Pollo Loco has a wide range of opinions from customers. While some people enjoy the food and service, others have had disappointing experiences. The quality of the food is often praised, but some customers have received undercooked or old chicken. The pricing is generally considered reasonable, with most customers feeling that they get a good value for their money. However, some customers have mentioned that the portions can be small for the price. The innovativeness of the menu is also a point of praise, with many customers enjoying the unique flavors and options. However, some customers have mentioned that the menu can be overwhelming and that the service can be slow at times. Overall, this location seems to be hit or miss, with some customers having excellent experiences and others having poor ones.One notable issue that is mentioned by several customers is the inconsistent quality of the food. Some customers have received undercooked or old chicken, which is a major concern for a fast food chain. Additionally, some customers have mentioned that the service can be slow and unfriendly, which can be frustrating for customers who are in a hurry.