This location seems to be struggling with maintaining a consistent quality of service. The Electrify America charging station at 651 Kapkowski Road in Elizabeth City has a rating of 3.7 out of 5 stars based on third-party reviews. However, there are several issues that customers have reported. One of the main concerns is the lack of working chargers, with some customers reporting that only 4 out of 10 chargers were functioning.The location is open 24/7, but the long wait times and crowded conditions have made it a frustrating experience for many customers. Some reviewers have mentioned that the charging speeds are slow, with one reviewer reporting a charging speed of 50 kW. Additionally, the location seems to be catering to commercial fleets, with some reviewers complaining that there are always a long line of cars waiting to charge.The pricing has been a major issue for customers, with some reviewers reporting that the cost is too high, especially for non-Pass+ members. In some cases, the cost has been compared to filling up a gas tank, which defeats the purpose of driving electric.There have been reports of broken or out-of-order chargers, and some reviewers have complained about the maintenance being very bad. The location has a lot of potential, but it needs to improve its quality of service to meet the needs of its customers.One of the biggest issues is the high demand for the chargers, which seems to be caused by the location's proximity to a car rental company that is using the chargers to charge their fleet of EVs. This has led to long wait times and crowded conditions.Overall, this location needs to improve its quality of service, maintenance, and pricing to meet the needs of its customers. With a little more attention to these areas, it could be a great place to charge your electric vehicle.