The business has a great overall reputation, with many positive reviews. The quality of service is generally good, with some minor complaints about attention to detail and communication. The pricing is reasonable, with some customers feeling that it's a bit steep for the services offered. The business seems to be innovative in its approach to hair styling, with a focus on creating unique and personalized looks for each customer. However, there are some issues with appointment scheduling and punctuality, with some customers feeling that they were not given enough notice or that their appointments were not respected. Overall, this business seems to be a solid choice for those looking for a high-quality hair salon experience.It's worth noting that the business has some issues with consistency, with some customers reporting good experiences and others reporting poor ones. Additionally, there are some complaints about the behavior of certain staff members, including Elizabeth, who seems to be a bit of a problem for some customers. Despite these issues, the business seems to have a strong reputation overall and is likely a good choice for those looking for a high-quality hair salon experience.