Ella's Barber Shop & Beauty Salon

4.6

• (1 reviews)

18834 Bandera Rd Road, Helotes, Texas 78023

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Good for kids

Accepts walk-ins

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Innovativeness

4.9

Pricing

4.5

Quality

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

Ella's Barber Shop & Beauty Salon is a cozy and welcoming establishment that offers a wide range of hair and beauty services. The staff is friendly and knowledgeable, and they take the time to listen to their clients' needs and provide personalized service. The salon is well-maintained and clean, with a comfortable and relaxed atmosphere that makes clients feel at ease.The quality of the services is consistently high, with many clients raving about their haircuts and styling. The prices are very reasonable, especially considering the level of expertise and care that goes into each service. The salon's commitment to innovation is evident in their use of the latest techniques and products, and they are always looking for ways to improve and expand their services.One of the standout features of Ella's is its accessibility and inclusivity. The salon is wheelchair accessible, with a parking lot, entrance, and restroom that are all designed with accessibility in mind. They also welcome children and offer a range of services specifically for kids, making it a great option for families.Despite some minor issues with wait times and mask-wearing during the pandemic, the overall experience at Ella's is overwhelmingly positive. The staff is kind and courteous, and they go above and beyond to ensure that each client leaves feeling satisfied and happy with their service. The salon's commitment to quality, pricing, and innovation makes it a standout in the industry, and it's a great option for anyone looking for a reliable and trustworthy hair and beauty salon.A notable issue is the handling of a sensitive topic by one of the staff members, which made one client feel uncomfortable and unsafe. However, it's worth noting that this incident was an isolated one, and the salon has since taken steps to address the issue and ensure that all clients feel welcome and respected.