San Antonio
Elm Hollow Apartments
Overview
At Elm Hollow, choose from Helotes's best 1 or 2 bedroom floor plans. Entering your spacious interior, you have living areas with available designer touches. Enjoy easy access to I-410, Highway 281, and Helotes Airport.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Business center
Fitness center
Swimming pool
Outdoor Space
Pets welcome
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Overall
Quality
Pricing
Innovativeness
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This business location is a 4-star rated apartment rental. The staff is very professional and courteous, with many team members, such as Nichole, Scott, and Justin, going above and beyond to ensure a smooth move-in process and provide excellent customer service. The community has a quiet and peaceful atmosphere, with well-maintained grounds and a clean pool area.However, there are some issues to be aware of. Some residents have reported difficulties with maintenance, with some repairs taking months to complete. Additionally, there have been complaints about the valet trash service, with some residents experiencing issues with their garbage being thrown out improperly. Some reviewers have also mentioned that the property has a few lingering issues, such as cockroaches and mold, which have not been fully addressed.Despite these issues, the community has a lot to offer, including a quiet and peaceful atmosphere, a clean and well-maintained pool area, and a helpful and courteous staff. However, it's essential to carefully review the lease and understand the policies and procedures in place before signing.The community's rating is also affected by some negative reviews from previous residents who have reported issues with the property's management and maintenance. One reviewer mentioned that they were charged excessive amounts for repairs and maintenance, and another reviewer reported that the property's management was not responsive to their concerns.Overall, while this business location has its pros and cons, it's essential to weigh the advantages and disadvantages before making a decision. With some careful consideration and a clear understanding of the property's policies and procedures, this community may be a good fit for some residents. However, others may find the issues and concerns mentioned in the reviews to be a significant drawback.
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Hours
Closed
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Categories
Real Estate
Apartment Rental
Apartment complex
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