This business location has received high praise from its clients, with many expressing their satisfaction with the services provided. The staff, particularly Eleanor, are described as being friendly, professional, and genuinely caring for their clients. The location is known for its accuracy and timely completion of tax returns, with some clients even receiving their refunds quickly. However, there have been some issues with communication, with one client reporting difficulty in getting in touch with the staff and another experiencing delays in receiving their refund. Despite these minor issues, the business has a strong reputation and is highly recommended by its clients. Overall, the quality of service is exceptional, but the pricing can be a bit steep. The business has a good track record of helping clients receive their refunds in a timely manner. However, one client reported a delay of three weeks, which may be a concern for those who rely on their refund. The communication issue reported by another client is also a potential problem.