emerald Whisk

4.7

• (1 reviews)

1130 Merge Ln Lane, New Braunfels, Texas 78130

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Overview

Emerald Whisk is a custom bake studio, from the smallest of cookies to the largest of cakes, we are here to make Art You Can Eat! Check out our Instagram and facebook page emeraldwhisktx, for local pop-ups and classes! Just because it’s not someone’s birthday, doesn’t mean you can’t have cake!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

In-store pickup

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Reviews

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4.7

1 reviews

Quality

4.9

Overall

4.7

Innovativeness

4.8

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

This location, Emerald Whisk, is a bakery that offers a wide range of delicious baked goods and exceptional customer service. The bakery is highly rated by customers, with a 4.7-star overall rating and 5-star ratings for quality, atmosphere, and service. Customers rave about the bakery's creative flavors, beautiful designs, and warm, welcoming atmosphere.The bakery's staff, particularly Kimmie, are highly praised for their professionalism, responsiveness, and ability to work with customers to create custom designs and flavors. Customers appreciate the bakery's flexibility and willingness to accommodate special requests, such as custom cakes and decorations.One issue that stands out is the customer service experience of one customer, who reported difficulties with communicating with the bakery and a lack of responsiveness to their concerns. This customer felt that the bakery was "petty" and did not understand how to take responsibility for their mistakes.Despite this isolated incident, Emerald Whisk appears to be a highly reliable and trustworthy bakery that prioritizes customer satisfaction and quality. Customers have reported being blown away by the bakery's creations, and many have returned again and again for special occasions and everyday treats.Overall, Emerald Whisk is a great choice for anyone looking for delicious baked goods and exceptional customer service. However, it's worth being aware of the potential for inconsistent customer service, and customers may want to communicate closely with the bakery to ensure their needs are met.