The location at Building 9314, Ryder Dr Drive, San Antonio City, appears to be a well-established Mental Health and Medical Center. Empower Behavioral Health, a specialized provider, operates from this location. The center offers various services, with appointments being highly recommended. The facility has wheelchair-accessible seating, restrooms, parking, and entrance, making it accessible to people with disabilities.The staff, particularly the Clinic Director, seem to be responsive to patients' and families' concerns. The owner and management have shown a commitment to addressing negative feedback and improving their services. However, there are some concerns about management and communication, particularly with regards to employee treatment and handling of sensitive situations.One notable issue is the apparent lack of empathy and effective communication, which led to frustration and negative experiences for some clients. Additionally, there have been complaints about poor management and treatment of employees.The center has received overwhelmingly positive feedback from many clients, praising the staff's friendliness, approachability, and professionalism. Some clients have reported significant improvements in their children's conditions, thanks to the therapies and services provided.Overall, while there are some concerns about management and communication, the center's commitment to patient care and family satisfaction is evident. With some improvements in these areas, the center has the potential to provide even better services to its clients.