This location offers a good experience, with most customers being satisfied with their visit. However, there are some issues with the quality of service, with some customers reporting rude and unprofessional staff. The pricing is generally good, but some customers feel that it's not worth the potential hassle of dealing with the staff. The location has a wheelchair-accessible entrance and parking lot, which is a plus. However, there have been reports of fraudulent insurance claims and damaged vehicles being passed on to customers. This is a major issue that needs to be addressed. One customer reported being given a damaged vehicle and being blamed for the damage, which is unacceptable. Another customer had to deal with a rude and unprofessional staff member who seemed to be enjoying the inconvenience she was causing. Despite these issues, some customers have reported having a good experience, with friendly and helpful staff. The location has a wide range of vehicles available, including vans, which is a plus for customers who need that type of vehicle. However, the lack of transparency and accountability in their business practices is a major concern. Overall, this location has the potential to be a good experience, but it's essential to be aware of the potential issues and to be careful when dealing with the staff.