This EVgo charging station has a convenient location, easy to find on N Harlem Ave Avenue in Norridge City. The working hours are 24/7, making it accessible for electric vehicle owners at any time. The station is well-equipped with charging points, but some users have experienced occasional issues with certain chargers being offline. Despite these issues, the staff is responsive and apologetic when faced with customer complaints. They encourage users to report any problems and provide support through email or phone. The pricing for charging is competitive, with no significant issues reported. However, some users have noticed that the off-peak pricing is close to that of Tesla's peak pricing, making it less appealing compared to other options like O'Hare or Rosemont supercharging stations.One major issue that stands out is the frequent outage of certain chargers, making it difficult for users to find a working charging point. This issue has been reported by multiple users and can be frustrating, especially when charging is in progress.Overall, the station's quality is decent, with some users experiencing success with charging, but others facing issues with the equipment. With some improvement in the reliability of the charging points, this station could be a reliable option for electric vehicle owners in the area.