Excel Nails

3.6

• (1 reviews)

3505 Wurzbach Rd Road 107, San Antonio, Texas 78238

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Directions

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Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Accepts walk-ins

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Quality

3.1

Pricing

4.2

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

I visited the nail salon "Excel Nails" located in San Antonio. The business operates from 10:00 to 20:00 on Monday to Friday and 10:00 to 18:00 on Sunday. The salon accepts walk-ins and appointments. The prices range from $40 to $60, depending on the services chosen. The amenities include a restroom and wheelchair accessibility. Credit cards are accepted as a form of payment. On average, the services received have been rated 3.7 stars out of 5. Among the many reviews, a few stood out. One customer was completely satisfied with their experience, receiving amazing customer service and excellent nail work. Another customer, however, was disappointed with the service they received, citing issues with communication and the quality of the work. The majority of the reviews indicate that the staff at Excel Nails are friendly and courteous, but there have been some issues with the quality of the services provided. Some customers have reported issues with the cleanliness of the salon, with one customer finding the floor littered with nail clippings. Overall, while the salon has its strengths, it also has some areas for improvement. One notable issue that has been raised by several customers is the quality of the work provided. Some customers have reported receiving subpar services, with issues such as uneven nail lengths, poorly applied polish, and damaged cuticles. Another issue that has been raised is the attitude of the staff. Several customers have reported receiving rude or dismissive treatment from the staff, which has made their experience at the salon unpleasant. Despite these issues, there are some positives to note. The salon has a wide range of services available, including manicures, pedicures, and nail art. The staff at the salon are generally friendly and courteous, although there have been some exceptions. The salon is also wheelchair accessible, which is a plus for customers with mobility issues. Overall, while Excel Nails has some areas for improvement, it has the potential to be a great salon with a little more attention to detail and customer service.