The Extra Space Storage facility on 1974 S Alamo St, San Antonio, is a well-established location with a high rating of 4.9 from numerous customers. Despite some mixed reviews, the overall experience is overwhelmingly positive. The facility is clean and secure, with a welcoming atmosphere and helpful staff. Many customers have praised the staff's professionalism, courtesy, and friendliness, particularly citing the assistance of Andrea Shue, Claudia Pinon, and other team members. While some customers have experienced issues with lock changes and access, the majority of reviewers have had a seamless and efficient experience. The storage units are clean and well-maintained, with easy access to dollies and amenities like restrooms and water fountains. The facility is conveniently located and has a gated and secure environment. However, some customers have noted that the rates can be high, and there have been occasional issues with customer service. Overall, the Extra Space Storage facility on S Alamo St is a reliable and trustworthy option for storage needs.