San Antonio
Fairy Nails
11.32
11.32
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Wi-Fi
Checks
Cash-only
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Overall
Quality
Pricing
Innovativeness
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Fairy Nails is a reputable nail salon with a solid reputation among customers. The overall experience is good, with a rating of 4.4 out of 5. The quality of services is also high, with a rating of 4.4, indicating that customers are generally satisfied with the work done by the technicians. The pricing is also reasonable, with a rating of 4.8, suggesting that customers feel they get good value for their money. The innovativeness of the salon is also noteworthy, with a rating of 4.7, indicating that the salon is willing to try new things and stay ahead of the curve.However, there are some issues that need to be addressed. One customer reported that they were turned away from the salon despite having an appointment, citing "lack of staffing" as the reason. This incident was followed by another customer who was not happy with the service they received, citing poor customer service and a rushed job. Another customer reported that they got an infection after getting a manicure at the salon, which is a serious issue that needs to be addressed.Despite these issues, the overall experience at Fairy Nails is good, and customers seem to appreciate the friendly and welcoming atmosphere of the salon. The staff is generally knowledgeable and skilled, and the salon is clean and well-maintained. With some attention to customer service and attention to detail, Fairy Nails has the potential to be an excellent choice for customers looking for a high-quality nail salon experience.
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