San Antonio
Family Dollar
Overview
Discount chain carrying a variety of goods, including groceries, household items & beauty products.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Quick visit
In-store shopping
SNAP/EBT
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Overall
Quality
Pricing
Innovativeness
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This Family Dollar store located at Building 1507, Pleasanton Rd Road, San Antonio City, provides a decent shopping experience. The store's cleanliness is notable, with several customers mentioning it as a positive aspect. However, customer service has been a recurring issue, with some employees being described as rude, unprofessional, and biased in their interactions with customers.The store's pricing is generally considered fair, with many customers praising the competitive prices. However, there have been instances where customers have purchased expired items, which can be inconvenient.One significant issue that has been reported is the store's accessibility and customer treatment. Some customers have felt stereotyped and discriminated against based on their appearance, and one incident even involved a customer being locked inside the store. This has raised concerns about the store's management and the behavior of its employees.Overall, while the store has its strengths, such as cleanliness and fair pricing, it struggles with customer service and accessibility. Improving these areas would be crucial to enhancing the shopping experience for customers.It's worth noting that the store's management has been inconsistent in their approach to addressing customer complaints and concerns. Some employees have been described as excellent and helpful, while others have been criticized for their behavior.To improve the overall experience, the store could focus on providing better customer service, being more inclusive and respectful of all customers, and addressing issues promptly and professionally.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Stores
Dollar store
Contact business
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