San Antonio
Family Health of South Texas
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Quality
Overall
Innovativeness
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The business location I reviewed is a hospital, specifically Westover Hills Family Health, located on Westover Hills Blvd in San Antonio. Overall, I would give this hospital 3.4 out of 5 stars. The hospital has a good balance of quality care and affordability, but it falls short in terms of innovativeness and sometimes lengthy wait times. Quality of care is a major strength of this hospital, with many patients praising the attentive and caring doctors, such as Dr. Regina Lee and Dr. Iliana Jackson. The doctors take the time to listen to patients' concerns and explain their treatment options thoroughly. Pricing is another area where the hospital excels, with many patients noting that the costs are reasonable and affordable. However, some patients have reported having to wait a long time for appointments and receiving long wait times, which can be frustrating. Innovativeness is an area where the hospital could improve. While the hospital has implemented a patient portal for online scheduling and results, some patients have reported difficulties in getting lab results and feeling that the hospital could be more proactive in communicating with patients. Overall, Westover Hills Family Health is a good option for patients who value quality care and affordability, but may want to consider other options for those who prioritize innovativeness and speed. One major issue that has been consistently reported by patients is the lengthy wait times, with some patients waiting over an hour to be seen. This can be frustrating and may deter some patients from visiting the hospital.
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Hours
Closed
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Categories
Medical Service
Hospitals
Medical clinic
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