San Antonio
Family Hospital at Bandera
Overview
24/7 Family Emergency rooms & Hospitals Cedar Park, Leander, Round Rock, Georgetown, and surrounding Austin Area as well as Millard, Nebraska.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This hospital has received a 4.2 out of 5 overall rating, indicating a generally positive experience for most visitors. The quality of care provided by the staff is also high, with an average rating of 4.2 out of 5. The hospital's pricing is considered fair, with an average rating of 5 out of 5, suggesting that patients feel that the costs are reasonable. The hospital's innovativeness is also noteworthy, with an average rating of 4.5 out of 5, indicating that it is staying up-to-date with the latest medical technologies and treatments.The hospital's staff has been praised by many visitors for their kindness, compassion, and professionalism. Many patients have reported feeling comfortable and well cared for during their visits. The hospital's facilities are also clean and well-maintained, with some visitors noting that the rooms are comfortable and the equipment is up-to-date.However, there have been some negative reviews from patients who felt that the hospital's staff was not always responsive to their needs. One patient reported feeling rushed and not fully treated by a doctor who seemed distracted. Another patient reported that a nurse was not attentive to their concerns and seemed to be in a hurry.Despite these issues, the hospital's overall rating remains high, and it is clear that the staff is committed to providing quality care to their patients. With a few tweaks to their service, this hospital has the potential to become one of the best in the area.One area for improvement is the intake process, where some patients have reported feeling belittled or dismissed by staff members. This issue is highlighted by a patient who reported being told that they "NEED insurance" and being spoken to in a condescending tone. Such behavior is unacceptable and should be addressed by the hospital's management.Overall, this hospital is a good option for patients in the area who are looking for quality care. While there are some areas for improvement, the hospital's commitment to patient care and satisfaction is clear. With a few changes, this hospital can become an even better place for patients to receive medical treatment.
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